Get in Touch With Us
We're glad you stopped by. Whether you have a question, a suggestion, or simply want to share some feedback, this page tells you exactly how to reach us and what to expect when you do.
How to Contact Us
The most reliable way to get in touch is by sending us an email. We read every message that comes in and aim to respond within two working days, though in most cases you'll hear back sooner than that.
Send your message to: info@norstead.co.uk
To help us respond as efficiently as possible, please include a clear subject line and as much relevant detail as you can in the body of your message. Vague enquiries take longer to resolve — the more context you give us, the faster we can help.
What You Can Contact Us About
We welcome messages on a wide range of topics. Common reasons people get in touch include:
- General enquiries — questions about the site, its content, or how it works
- Corrections and updates — if you spot something that looks inaccurate or out of date, let us know
- Partnership and collaboration requests — we're open to hearing from relevant parties, though we review all proposals carefully before responding
- Feedback and suggestions — if there's a topic you'd like us to cover or a way we could improve, we genuinely want to hear it
- Technical issues — broken links, display problems, or anything that isn't working as it should
A Few Things to Keep in Mind
We do our best to respond to every message, but we're unable to guarantee replies to emails that are promotional in nature or unrelated to the site's purpose. If your message falls into that category, we may not be able to get back to you.
Want to know more about who we are and what drives the work we publish? Visit our about us page for a fuller picture of our background and editorial approach.
Response Times
We operate Monday to Friday. Messages sent over the weekend or on public holidays will be picked up on the next working day. We appreciate your patience and will always aim to give you a considered, useful reply rather than a rushed one.
Thank you for taking the time to reach out — we look forward to hearing from you.